Tuesday, March 9, 2021

Fake or Fact? Aging "Experts" Exposed

 



Fraud alert! Is this another scam alerts targeting seniors? Here’s a scam that may be new to you: The fake aging experts, the self-ordained gerontologists, are all over the internet promoting their products, books, and services. 

Those of us who are authentic aging experts avoid high-impact advertising not because we are lazy or stupid but because we have no products to sell. Our clients want and need credible expertise but it is difficult or nearly impossible to know who is fake and who is credible. I am annoyed at how much traction they get and how they are victimizing vulnerable people. They do not have a passion for older adults, they have a passion for overstating their abilities and make money from unsuspecting people.

Is it a CZ or a genuine diamond? Is it a real gerontologist and aging expert or a fake? Do your homework before hiring an aging expert or gerontologist. Don’t just google. I have provided some tips below to help you decide. More later. AgeDoc

Hallmarks of an Expert:

1.     Education, knowledge, training, experience, and credentials in the field of expertise.

2.     Referrals from other experts.

3.     Unbiased stance.

4.     Ethical standards of practice adherence.

5.     Continued education [for re-licensure/credentialing].

6.     No sales pitch or products to buy.

7.     A percentage of their practice is pro-bono or sliding scale adjusted.

8.     Follows scientific protocols and embraces scientific literature.

9.     Interacts and consults with other experts and scientists.

10. If they don’t know, they don’t wing it by guessing.

11. Membership in professional associations.

Hallmarks of a Fake Expert:

1.     They are selling products and making sales pitches.

2.     They overstate their abilities.

3.     They seek “customers,” not clients or patients.

4.     Their platforms are a source of income.

5.     Their theories are not consistent with established scientific inquiry.

6.     They embrace “pseudo-science” to sell you things.

7.     Their products have not been psychometrically [scientifically] tested.

8.     Their articles are not published in peer-reviewed scientific journals.

Examples of Fake Aging Experts. These are actual business owners with websites who are overstating their abilities and faking their aging expertise:

1.     A college graduate with a BS in Business who owns a caregiving franchise and identifies as an “aging expert.”

2.     A physical therapist whose father had dementia. Identifies his/herself as a “dementia expert” and “aging expert.” Promotes programs and sells products that have not been tested by the scientific community.

3.     College graduate with a BA in music. Cared for his/her mother for five years before she died. Bought an in-home care and hospice franchise. Identifies as an “aging expert with a passion for the elderly.”

4.     College graduate with a Masters in Long-term Care Management degree and ten years of nursing home experience identifies as “aging expert and gerontologist.”

5.     A retired high school coach. His/her father had dementia before he died. Now, the coach volunteers at a senior center and claims to be a “gerontologist and international aging expert.”

In 2014, Kathy Caprino wrote an article for Forbes Magazine about fake experts. Although this article is seven years old, it is a timeless classic and I have excerpted it below:

“In this Golden Age of Expertise, three things have never been easier: 1) to find a top expert in any given field, 2) to learn directly from that expert, and 3) to build upon what experts teach us to develop our own body of work.

However, there’s a huge problem today:  While it’s never been easier to work with experts, this also means it’s never been easier to waste your time—and your money—on fakes.  So it’s important to know how to tell the real experts from the shams.

Over the course of a career spent working with hundreds of experts across different fields—manufacturing, finance, technology, education, psychology, humanities—I’ve learned that there are seven characteristics that set true experts apart from the rest:

1. Real experts focus on their field, not themselves.

There tends to be an inverse correlation between the amount of someone’s true expertise, and the amount of time that person spends discussing him- or herself.  For real experts, the joy is in the work itself—that’s why they get out of bed in the morning.  Real experts are deservedly proud of what they know, but their interest is less self-focused and more other-focused - about how their work and the important information it reveals can benefit others.  Fake experts, on the other hand, seem to star in every single story they tell.

2. Real experts have no trouble saying:  “I don’t know.”

They've got a clear sense of how far their expertise extends, and where it ends.  They never, ever want to mislead you.  Therefore, real experts will be the first to admit when the question you’ve just asked exceeds their personal knowledge.  If they’re really good, they’re likely to introduce you to someone who does have a good answer for you.  Remember your days in grade school, and the embarrassment a student felt when he or she had to admit to the teacher, ‘I don’t know?’ Real experts have overcome that reluctance.

3. Real experts demonstrate intellectual honesty.

They can put their own expertise in perspective – in terms of its importance in the world, and the quality of the evidence supporting their points of view.  Crucially, real experts aren’t afraid of evidence that contradicts their beliefs or their work.  They recognize that the role of experts is to engage in debate, not to suppress it.  Real experts can be skeptical about not only others’ ideas, but also about their own. 

4. Real experts show intellectual curiosity.

They keep themselves learning.  Fake experts are like intellectual slumlords:  They keep renting the same worn-out ideas, making virtually no improvements to those ideas over time.  But real experts know that in order to stay sharp, they need to keep learning.  That retired professor who pays his own way to attend conferences in his field, uncertain of any financial benefit from attending?  He’s doing so because he can’t help it—he simply has to keep up with the latest developments in his field.

5. Real experts know when and how to share.

They’re not afraid to give you some initial insights without getting anything in return.  They’re quietly confident that you’re going to see their value, and that you’re likely to offer to pay them for their time without their having to ask.  Fake experts, on the other hand, tend to insist upon getting something from you before they share anything. 

6. Real experts know when and how to improvise.

They can throw out the standard operating procedure and still function effectively.  They don’t fear going off script.  Think of a master chef in a restaurant:  She can create amazing dishes regardless of how much or little is in the pantry, and knows how to keep the kitchen running even if the ovens break.  Fake experts tend to have a narrow comfort zone – different approaches and unforeseen problems scare them, because their fakery may be revealed.  However, real experts’ knowledge and abilities are robust, allowing them to remain cool under pressure while rolling with changes.

7. Real experts cannot help but teach.

If you meet a real expert in a topic that interests you, you cannot help but find their insights and ideas stimulating, regardless of how polished (or not-polished) their delivery.  Teaching effectively, of course, requires years of practice, which many experts don’t yet have.  However, real experts tend to show the instinct to teach.  They get asked a lot of questions, and so they may proceed cautiously and ‘size you up’ before showing interest in teaching you—like anyone else, they don’t want to waste time.  But if you demonstrate your desire to learn, odds are that they’ll be willing to teach you, because building peoples’ understanding is part of what drives real experts.

You may regularly need to meet and size up experts in various roles—as advisors, business partners, providers, employees, beneficiaries or clients.  Doing so is never simple.  Sometimes we spot the fakes too late.  But by paying close attention to how experts conduct themselves in early discussions, and keeping in mind the ways to spot the real ones, you improve your odds of benefitting from this Golden Age of Expertise.”

Caprino, K., (2014, May 19). Are you dealing with a real expert or a fake? 7 ways to tell. Retrieved from Forbes.com https://www.forbes.com/sites/kathycaprino/2014/05/19/are-you-dealing-with-a-real-expert-or-a-fake-7-ways-to-tell/?sh=6b3c3f396dba

 

Jessica Schmerler wrote about fake experts in Scientific Mind in 2016 and instead of using the term “overstating their abilities,” she identified “overclaiming.” It means the self-ordained experts claim to have expertise but don’t have the education or credentials but give expert advice anyway. Schmerler (2016) also asserts that sometimes it is not intentional. However, the fake aging experts on the internet are deliberately overstating their abilities for one reason and that is profit motive. I have excerpted her article below:

 

“It is only logical to trust our instincts if we think we know a lot about a subject, right? New research suggests the opposite: self-proclaimed experts are more likely to fall victim to a phenomenon known as overclaiming, professing to know things they really do not.

People overclaim for a host of reasons, including a desire to influence others' opinions—when people think they are being judged, they will try to appear smarter. Yet sometimes overclaiming is not deliberate; rather it is an honest overestimation of knowledge.

 

In a series of experiments published in July in Psychological Science, researchers at Cornell University tested people's likelihood to overclaim in a variety of scenarios. In the first two experiments, participants rated how knowledgeable they believed themselves to be about a variety of topics, then rated how well they knew each of 15 terms, three of which were fake. The more knowledgeable people rated themselves to be on a particular topic, the more likely they were to claim knowledge of the fake terms in that field. In a third experiment, additional participants took the same tests, but half were warned that some terms would be fake. The warning reduced overclaiming in general but did not change the positive correlation between self-perceived knowledge and overclaiming.

 

In a final experiment, the researchers manipulated participants' self-perceived knowledge by giving one group a difficult geography quiz, one group an easy quiz and one group no quiz. Participants who took the easy quiz then rated themselves as knowing more about geography than did participants in the other groups and consequently were more likely to overclaim knowledge of fake terms on a subsequent test.

The results suggest that if you think you know a lot about something, you might want to double-check, lest you fall into the trap of skimming over words and concepts that seem familiar. In addition, the researchers point out that people who believe they know more than they do may be less inclined to pursue further education, or they may give advice about topics they do not fully understand. So the next time you are offered advice from a self-professed expert, you may want to take it with a grain of salt.” 


Schmerler, J. (2016, January 1). You don’t know as much as you think: False expertise. Scientific Mind, 27(1). Retrieved from https://www.scientificamerican.com/article/you-don-t-know-as-much-as-you-think-false-expertise/


Here is another great resource I used to compose this blog post:

Sisco, J. (2019, September 16). The truth about fake experts. Retrieved from Linked in https://www.linkedin.com/pulse/truth-fake-experts-james-sisco

 


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